Testimonials










“In the past three years alone, we have more than doubled our business revenue and the number of customers we serve. processWare™ has helped us grow significantly and remain competitive in the market. By managing our operations through a single system, we are achieving a 99%+ accuracy rate within our production process, which helps us reduce costs, improve productivity, and ensure our customers are happy.

- Tom Buco
President
Excellentia International
Fairfield – NJ, USA




“Some of the biggest challenges in a F&F business is to manage thousands of raw materials, finished products and tons of formulations. Coupled with regulatory challenges and production, the tasks are never ending. However, the processWare solution is designed to fit the way our business works while offering extensive personalization without the need for custom development. With processWare taking care of all our backend complications, we have more time to focus on the creative side of our business.”

- Vaibhav Agrawal
Managing Director
Norex Flavours
Dhanaura – Uttar Pradesh, India




“When we entered into our business relationship with Hans and the team at processWare in 2014, we knew that we were in good hands based on their transparent communication and vast knowledge of our industry. Fast forward six and a half years, and our distribution business has grown and required us to add various customized portions to our processWare ERP. The highly responsive and solutions-based team doesn’t blink an eye at some of our most daunting requests. In fact, some requests that we thought might not be possible have been accomplished seamlessly, with no downtime required!”

-Tara Lermond Melchionne
President
The Lermond Company
Oakland – NJ, USA




“The processWare Development Team really took the time to learn our needs and help remotely implement a system unlike any other ERP on the market. The system has little to no errors and has become a huge asset to our company. When trouble does arise, the team at processWare has been extremely responsive and if a feature wasn’t quite the right fit for us, they were able to custom tailor the system to meet our needs.”

-Blake Mead
Information Technologies Manager
Norwest Ingredients
Royal City – WA, USA




processWare is our organization-wide software to integrate the processes from Sales to Q/C under a common information technology platform.

Selection process is a first step for an ERP which will fit best to the needs of an organization. Decision to select the best system is not a simple task and incurs substantial costs. Focusing on Flavor & Fragrance industry is one of the major strengths of processWare.

With processWare team’s honest and hardworking approach, we managed our implementation without any problem or inconvenience. I would highly recommend it to anyone in the F&F industry!”

-Mustafa Kemal Altinel
Business Development Manager
eps fragrances – Erdogmus Parfum Sanayi
Istanbul, Turkey




“We have been working with the processWare software since 2015. Its implementation has streamlined our operations beyond what we had expected when we started work with them!

Sales and purchasing reports have provided exceptional insights into our business and helped us make much smarter decisions, while inventory management reports and movement analysis has helped us reduce inventory costs considerably. Batch/Lot wise tracking has helped us track customer complaints down to which ingredient in which lot caused the problem, along with keeping track of expired or soon to be expired lots. The ease in generation of reports help us streamline and plan our production without having unexpected stoppages due to shortage of raw materials.”

-Akshay Bhatia
Managing Director
Surabhi Fragrances
Jaipur – Rajasthan, India




“With processWare we are much more efficient and productive. While we have probably doubled our business, we haven’t had to hire additional employees; that is a tremendous accomplishment.”

-Radu Costin
CEO
Chemlumina
Edison – NJ, USA




“We like their global reach with offices in both the US and Asia. They are members of the F&F community and participate in organizations like IFRA, FEMA, FAFAI, and Fi India.

It gives them the experience and knowledge to be a partner in our manufacturing leadership position. processWare is integral to our success.”

-Dharmil Bodani
Managing Director
Oriental Aromatics Limited
Mumbai – Maharashtra, India




“Thank you for developing processWare to address the custom needs of our business. The user-friendly software is extremely helpful to our company and my team can get their reports in seconds. This allows us to exclusively focus on our core operations. processWare is a fruitful long-term investment for us and it is wonderful working with their professional and experienced services team. I highly recommend processWare to everyone in the F&F industry.”

-H. D. De Silva
Chairman
HDDES Group
Colombo, Sri Lanka




“Our day-to-day activities from manufacturing, procurement, supply-chain, to CRM, is all being managed by processWare. The best thing about processWare is its user-interface; extremely friendly, easy-to-use, and on top of that it is totally customized to our specific requirements. ”

-Raghav Lall
Head of Marketing & Sales
Northern Aromatics Ltd.
Ghaziabad – Uttar Pradesh, India




“We at Imperial Fragrances and Flavours have been using processWare for quite some time. It is a very user friendly software designed perfectly for the perfume industry!"

-Mrinal Naik
Managing Director
Imperial Fragrances and Flavours
Kolkata, India




processWare has enabled our company to have a snapshot of any business process with a click of few buttons. Be it the sales trend of a product across customers, the compliance of purchased goods or a single page summary at the end of every day, processWare is the one stop solution for our entire business vertical. We have experienced greater productivity and increased transparency among our entire team due to the availability of data across the company (in multiple locations).

The uniqueness of processWare is the focus the development team has put in understanding the nuances of the F&F industry. Features like Drum-off and customized menus offer tremendous flexibility for existing companies to adopt the change fairly seamlessly.

The processWare team are thorough professionals to deal with and have today become good friends more than just business partners. It has been a pleasure working with them and I highly recommend their software solution for the members of the F&F Industry.”

-Paolo George
CEO
Symega Food Ingredients
Kochi – Kerala, India




processWare took the time to listen to what we were trying to accomplish with special modifications to their software. They are responsive to our requests and are always pleasant and accommodating to our needs. Their turnaround time is very quick to any question we have for them, and they are very willing to meet virtually online at times that are convenient to our needs. processWare has been very easy to work with so far.”

-Jeff Leeper
Controller
Norwest Ingredients
Royal City – WA, USA




“I would absolutely recommend processWare, without question. In fact, I have recommended the solution to a number of companies and even brought people in to show them firsthand what the system can do.

This is the only ERP solution written specifically for the Flavor & Fragrance industry. The processWare team knows our business and built their solution for our business; that makes all the difference.”

-Tom Buco
President
Excellentia International
Fairfield – NJ, USA




“In over 5 years of running our operations on processWare, we have found their personnel to be extremely accommodating, cordial and helpful. The level of personalization available with processWare sets it light years apart from the rest. It has been nothing short of an absolute pleasure to work with Mr. Bindra and his team!”

-Akshay Bhatia
Managing Director
Surabhi Fragrances
Jaipur – Rajasthan, India




processWare greatly reduces our business risk. Today our accuracy rate is at 99.99 percent. Believe me; one mistake can ruin you with a customer. You ship or mislabel one product to one flavor or fragrance house; you can have product liability that’s tremendous; never mind the fact that you’d lose the customer. Having the ability to reduce that liability is priceless.”

-Radu Costin
CEO
Chemlumina
Edison – NJ, USA




“When we decided to evaluate possible applications, we first looked at the big names in the market and then understood the implications on the costs and time involved. We liked what we saw in processWare – the ability to get it implemented in less than three months, handle our entire processes, and all this within our budget. It has the features of any big-name application but priced much less than them!”

-Dharmil Bodani
Managing Director
Oriental Aromatics Limited
Mumbai – Maharashtra, India